Medicare Resources
Medicare Resources
Turn to these resources for additional information and assistance on programs and/or services that are available.
The Department of Elderly Affairs
The Department of Elderly Affairs is a state program that gives free local health insurance counseling to people with Medicare.
Location
Louis Pasteur Bldg., 2nd floor
57 Howard Ave.
Cranston, RI 02920
Contact Information
Phone: (401) 462-3000
TTY/TDD for hearing impaired: (401) 462-0740
Web site: www.dea.state.ri.us
Employer (or “Group”) Coverage
If you or your spouse receive benefits from a current or former employer or union, call the employer/union benefits administrator or BCBSRI Customer Service if you have any questions about your employer/union benefits, plan premiums, or the open enrollment season.
Important Note: Your (or your spouse’s) employer/union benefits may change, or you (or your spouse) may lose the benefits if you enroll in a plan with Medicare Part D drug coverage. Call your employer/union benefits administrator or BCBSRI Customer Service to find out whether the benefits will change or be terminated if you or your spouse enroll in a plan with Medicare Part D drug coverage.
Medicaid
Medicaid is a state government program that helps with medical costs for some people with limited incomes and resources. Some people with Medicare are also eligible for Medicaid. Medicaid has programs that can help pay for your Medicare premiums and other costs if you qualify. You may also contact the Medicaid office to inquire about your LIS status or level.
Location
Rhode Island Department of Human Services
74 West Road
Hazard Building, #74, 1st floor
Cranston, RI 02920
Contact Information
Phone: (401) 462-5300
TTY/TDD for hearing impaired: 1-800-745-5555
Web site: www.dhs.ri.gov
The Medicare Program
Medicare is the federal health insurance program for people 65 years of age or older, some people under age 65 with disabilities, and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a kidney transplant). CMS is the federal agency in charge of the Medicare program. CMS stands for Centers for Medicare & Medicaid Services. CMS contracts with and regulates Medicare Health Plans (including Blue Cross & Blue Shield of Rhode Island.)
Contact Information
Phone: 1-800-MEDICARE (1-800-633-4227) 24 hours a day, 7 days a week
TTY/TDD for hearing impaired: 1-877-486-2048
Web site: www.medicare.gov
Benefits Coordination & Recovery Center
Phone: 1-855-798-2627 8 am – 8 pm
The Point
The Point provides information, referrals, and help getting started with programs and services for seniors, adults with disabilities, and their caregivers.
Location
Louis Pasteur Bldg., 2nd floor
57 Howard Ave.
Cranston, RI 02920
Contact Information
Phone: (401) 462-4444
Web Site: http://adrc.ohhs.ri.gov/
Railroad Retirement Board
If you get benefits from the Railroad Retirement Board, you may contact them.
Contact Information
Phone: Call your local Railroad Retirement Board Office or 1-877-772-5772.
TTY/TDD for hearing impaired: (312) 751-4701
Web site: www.rrb.gov
Quality Improvement Organization
“QIO” stands for Quality Improvement Organization. The QIO is a group of doctors and health professionals in your state that reviews medical care and handles certain types of complaints from patients with Medicare and is paid by the federal government to check on and help improve the care given to Medicare patients. There is a QIO in each state. The QIO in Rhode Island is Livanta. The doctors and other health experts in the QIO review certain types of complaints made by Medicare patients. These include complaints about the quality of care and appeals filed by Medicare patients who think the coverage for their hospital, skilled nursing facility, home health agency, or comprehensive outpatient rehabilitation stay is ending too soon.
Contact Information
Livanta
9090 Junction Drive, Suite 10
Annapolis Junction, MD 20701
Phone: 1-800-662-5028
Web: QIOProgram.org
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